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Agenda 2024

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Is Your Existing Phone System Hindering Your Customer Experience ?

14 Mar 2024
Future Communications Theatre - Sponsored by AVANT
This training session will show you how to enhance your customer experience, regardless of your existing phone system. With a hybrid workforce, your employees can communicate through voice, video or chat and your customers can contact you via their preferred channel. You'll learn how to manage staff and communication channels efficiently with the right tools. You can retain communication data for up to 10 years and receive AI actionable insights to make informed business decisions. This flexible solution is suitable for small to large organizations and connects all staff on one solution, regardless of their role.
Speakers
Steve McLaughlin - Intermedia Cloud Communications

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