Awaken Intelligence has built a suite of AI-powered agent guidance and analytics software tools for contact centres that guide with the next-best-action and help you see the complete performance picture.
Our technology blends people with automation to help you become more agile, reduce errors and heighten the customer experience. Our software is flexible, easy to work with and scales seamlessly as you grow.
The Awaken Intelligence team has decades of experience operating outsourced contact centres and building software solutions, meaning our products are designed by contact centre people for contact centre people.
With a loyal client base of recognised brands and channel partners, the Awaken team continues to strengthen and grow enabling us to reach more contact centres across the world.
AddressThe Leather Market
11-13, Weston Street