How Costa make the most of their workday and achieve their goals

Come to this session to learn about Costa's ambitions to be a global challenger in the coffee market and how technology is enabling us to be a globally connected team while harnessing the power of our talented workforce. There will be the opportunity to ask questions. 

Speaker bios:

Gabi Talbot (Lead Agile Delivery Manager) & Simon Locke (Global Technology Director for Enterprise Services) at Costa Coffee and Nichola Carty from CPS will provide an insightful and enjoyable session about the changes that Costa made to their employee’s experience over the past couple of years. This will include how they used Microsoft technologies to support new and improved ways of working including Microsoft Viva, SharePoint Online Intranet and Teams.

Gabi Talbot is a Lead Agile Delivery Manager in Costa Coffee’s Global Technology, Digital & Data function where she focusses on delivering change for the People, Infrastructure & Security teams and drives agile ways of working. With a background in foreign languages, a career in technology happened more by accident than design but now with ten years of experience as a Woman in Tech, she is passionate about helping others to reach their potential and explore the opportunities the industry can offer for those from all walks of life.     

Simon Locke is Global Technology Director for Enterprise Services at Costa Coffee where he is focused on delivering technology-enabled business transformation and change. Simon is an experienced technology leader, having run large teams and delivered successful transformation programmes and organisational change across a variety of sectors, including Financial Services, Retail and Legal. Simon has passion for continual improvement and enhancing the experience for colleagues, customers and consumers whilst providing great opportunities for talent to thrive.

Nichola Carty, Head of Sales at CPS, has over 20 years’ experience creating innovative solutions for industry-leading corporations. She works closely with customers, partners and key accounts, to help them find the best business solution, providing UC, Modern Workplace and Cloud technology; with a focus on the Microsoft stack and Azure. 

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